Shipping policy
Following are the terms and conditions that constitute our Shipping Policy.
Order cut-off time: 4 P.M.
Orders are generally shipped within:Â Standard 1-3 business days/ Express 1 business dayÂ
The quality delivery time is: Standard 3-7 business days/ Express 2-4 business daysÂ
Total delivery time: Standard 4-10 business days / Express 3-5 business daysÂ
Shipping Cost:
- For all orders, we provide a Standard shipping fee of $7.99/ Express Shipping fee of $15.99, And FREE Shipping over $50 for all orders all over the world.
We will make all efforts to deliver your package on time. However, delays may occur due to invalid addresses, customs clearance issues, public holidays and peak season etc. Your patience is highly appreciated.
Order changes
Once your order has been confirmed, it can't be modified or canceled. If you'd wish to return a product, you've to start out the returns procedure once you've received the item.
Item not received
If you've successfully placed an order and haven't received it yet while the tracking status shows, it's delivered. You’d wish to contact the carrier to hunt out your Bags as once the item is bagged, we don't have control over it (once it’s by the carrier), but if the problems still persist kindly write us at www.theflippedlab.com and we'll try our greatest to help and resolve the issue at our earliest.
Sometimes tracking information won't be available. This could be due to technical issues because of which the tracking information isn't updated on the app. In such cases, if you're still unable to locate your item, contact us at www.theflippedlab.com and we'll assist you to resolve the issues at our earliest.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Contact us:
If you are contacting us outside of customer service hours, please email us at service@theflippedlab.com